Westpac Banking: 06/26/2021 Westpac support for customers impacted by COVID-19 restrictions in Sydney


June 26, 2021

Westpac today outlined the support measures available to help businesses and consumers affected by the latest COVID-19 restrictions in Sydney.

Customers in need of financial assistance can access our dedicated support team who will tailor the assistance to the customer’s situation.

This may include the following:

Company customers

  • Support in case management for our small business clients in financial difficulty.

  • Reduced or deferred repayments on financing of assets and equipment and loans to eligible businesses.

  • Business loan restructuring with no costs incurred.

  • Referrals to financial advisers or other support services.

  • Eligible clients can access low-interest business loans through the federal government’s SME Stimulus Loan Program.

Consumer customers

  • Credit card repayment and interest rate reduction for a period of time.

  • Deferments or reductions in mortgage or personal loan repayments, interest rate reductions and loan term extensions.

  • Fee exemptions on a range of products.

  • Debt restructuring.

  • Referrals to financial advisers or other support services.

“The COVID-19 pandemic continues to present challenges for households and small business owners, and we know some New South Wales customers will need an extra helping hand to overcome the latest restrictions.” said Chris de Bruin, general manager of consumers at Westpac. & Corporate banking.

“We want our customers to know that we are there to support them during this time. Westpac offers a range of options tailored to the individual circumstances of the client, including reduced or deferred repayments and low interest loans.

“We have dedicated support teams ready to help customers and we’re here to help them get back on their feet,” said Mr. de Bruin.

This assistance is available to customers of the Westpac Group, including Westpac and saint george. We encourage customers in financial difficulty to contact Westpac Assist at 1800 067 497 or St. George Assist at 1800 629 795.

Media contact:

[email protected]


Westpac banking company published this content on June 26, 2021 and is solely responsible for the information it contains. Distributed by Public, unedited and unmodified, on June 26, 2021 03:54:01 AM UTC.


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